About IQ Solutions
Clear, reliable technology for companies that need a partner who understands both their systems and their business.
Our story
IQ Solutions grew out of hands-on experience in IT support, infrastructure, cloud services, security and digital product development. The name comes from the initials of its founder, Ian Quesada.
The company was created to help small and mid-sized organisations solve their technology needs with solutions that are reliable, clear and fitted to how they operate.
We combine Microsoft 365, Azure, Exchange, Active Directory, networking, backup and security administration with the design of websites, web apps, internal tools and automations. We use AI when it brings a real benefit.
Mission
To simplify each client’s technology so their team can work more securely, efficiently and in an organised way.
Vision
To be the go-to technology partner for small and mid-sized businesses in Costa Rica and for remote clients in other countries.
Values
Clarity
We explain what we do and why, without jargon or fine print.
Accountability
If we set it up, we document it and we stand behind it.
Security first
We protect our clients’ data as if it were our own.
Honesty
If something is not right for you, we say so, even if it means selling less.
How we work
- 01
Assessment before proposal
We never quote blind. First we understand how you operate.
- 02
Everything is documented
Access, configuration and changes are recorded and handed to you.
- 03
You own your technology
Accounts, domains and licences stay in your company’s name, not the provider’s.
Platforms we work with
Tools we know first-hand. They do not represent partnerships or company certifications.
Microsoft and cloud
- Microsoft 365
- Exchange Online
- Exchange Server
- Active Directory
- Microsoft Azure
- Nerdio
- CoreView
- CodeTwo
- Google Cloud
Security and access
- Microsoft Defender
- SentinelOne
- Duo Security
- Mimecast
- Proofpoint
- Cisco Meraki
- Guardz
- Petra
Management, support and collaboration
- ConnectWise
- NinjaOne
- IT Glue
- Jira
- ServiceNow
- Confluence
Backup and recovery
- Datto
- Axcient
Operating systems
- Windows
- Windows Server
- Ubuntu
- macOS
Languages and scripting
- PowerShell
- Python
- JavaScript
- Java
- C#
- C
- Apex
- Google Apps Script
Web development and frameworks
- React
- Node.js
- Express
- Spring Boot
- WordPress
- HTML
- CSS
- Figma
- Visual Studio Code
CRM, integrations and DevOps
- Salesforce
- SOQL
- MuleSoft
- Airtable
- Jenkins
- Git
- GitHub
AI and data
- Microsoft Copilot Studio
- ChatGPT Business
- OpenAI API
- Claude
- Gemini
- Hatz AI
- PyTorch
- Matplotlib
- Jupyter Notebook
- Google Colab
Where we work
On-site in Costa Rica. Remote anywhere.
On-site in Costa Rica
We visit offices across the Greater Metropolitan Area and schedule visits to the rest of the country for installations, cabling, cameras and on-site support.
Remote, worldwide
Support, cloud, security and development for companies in any time zone, in English or Spanish.
- Hours
- Available 24/7
- Languages
- English and Spanish
- Channels
- WhatsApp, email and web form
Tell us what you need.
We’ll reply with next steps and, where it applies, a clear quote. You can also message us on WhatsApp.